Recruitment, Assessment & Placement
Assessed, job-ready customer service talent for employers — and placement support for our graduates.
What this involves
Employers come to us for frontline staff who have already been assessed against a service standard. We screen, test and shortlist candidates for reception, contact centre, retail and client-facing roles.
For our own graduates, placement support includes CV clinics, interview practice and introductions to employers in our partner network.
What you get
- Pre-assessed candidates against a service standard
- Competency testing and structured interviews
- CV clinics and interview coaching for graduates
- Introductions through our employer network
Other services
Open Enrolment Training
Scheduled public classes at our Kaduna campus and online, open to individuals and small teams.
Learn moreCorporate In-House Training
Programmes built around your standards, your systems and your customers, delivered at your premises.
Learn moreService Audit & Mystery Shopping
An independent, evidence-based picture of what your customers actually experience.
Learn more
Let's talk about your requirement
Tell us the outcome you need and we will tell you honestly whether this is the right service for it.
Contact Us