Corporate In-House Training
Programmes built around your standards, your systems and your customers, delivered at your premises.
What this involves
We design and deliver training inside your organisation, using your own service standards, systems, scripts and real customer scenarios. Content is built after a needs assessment rather than pulled off a shelf.
In-house delivery works for banks, hospitals, hotels, telecoms, government agencies and any organisation training more than eight people at a time. We deliver in Kaduna and nationwide.
What you get
- Needs assessment before any content is written
- Your scripts, systems and case studies
- Delivered at your premises, nationwide
- Post-training evaluation and manager debrief
Other services
Open Enrolment Training
Scheduled public classes at our Kaduna campus and online, open to individuals and small teams.
Learn moreService Audit & Mystery Shopping
An independent, evidence-based picture of what your customers actually experience.
Learn moreService Culture Consulting
Standards, charters and governance that make good service repeatable rather than accidental.
Learn more
Let's talk about your requirement
Tell us the outcome you need and we will tell you honestly whether this is the right service for it.
Contact Us